ChatGPT says your Mac is offline

Olympus answers from your Mac, so your Mac has to be awake, online and running Olympus. When it is not, ChatGPT shows "Your Mac is offline" and answers pause. Nothing is lost; answers resume when the Mac is back.

1. Wake your Mac

• Open the lid or press a key, and log in.
• Check the Mac is connected to the internet.
• If your Mac often sleeps while you are away, you can keep it awake while plugged in: in System Settings, open Battery (or Energy) and turn on the option that prevents automatic sleeping when the display is off.

2. Check Olympus is running

Open Terminal on your Mac and run:

olympus engine status

• "ok": true means the engine is running and answering on your Mac.
• Under relay, the state shows whether your Mac is linked to the Olympus relay.
• If missing lists anything, follow what it says. For example, "The engine agent is installed but not loaded" means running olympus engine install again.

If the engine is installed but stuck, restart it:

olympus engine restart

To see recent log lines (they contain no message content or tokens):

olympus engine logs --lines 50

3. Try again in ChatGPT

Ask your question again, or open the Olympus dashboard in the ChatGPT sidebar. It shows whether your Mac is connected and when it was last seen.

Still offline?

• A VPN, firewall or network filter on the Mac may block the outgoing connection to mcp.olympusplugin.ai. Olympus needs only an outgoing HTTPS connection; it opens no ports on your Mac.
• If you have just uninstalled and reinstalled Olympus, you may need to approve ChatGPT again on your Mac.
• Otherwise, contact support and include the output of olympus engine status. Check it first: it contains file paths on your Mac, but no message content.